Reliable LOCAL AREA NETWORK (LAN) is critical and indispensable to any organized modern business with a focus on efficient functionality. To ensure continuous productivity of any LAN, it is necessary to keep it updated, running and secure at all times. But these, for the majority of businesses, are non-core activities that use-up valuable time and financial resources and require the attention of skilled professional IT staff.

tawasultele.com offers its complex portfolio of managed LAN services supporting both classical wired (Ethernet-based) and wireless LAN infrastructures as an alternative to in-house operation, maintenance and development of LANs,. tawasultele.com dramatically improves stability and maintains high performance of customer’s corporate LAN(s) through the operation process with its 24/7 monitoring of LAN devices and parameters, fault management and trouble-shooting, performance management with trend reports and change management.

tawasul mLAN solutions are designed as tailor-made solutions catering to the particular needs of each customer as applicable.

• Exellent 3-level system of fault management.
• Advanced notification system with Tawasul communicating to customers as and when it happen any fault situation occurring with regards to the Customer's network. The authorized employees of the customer will be immediately notified about such an event through the initiation of a ticket by telephone, SMS or encrypted email. The Customer will be able tp track the Trouble Ticket status through tawasultele.com web portal or directly by calling our Call Centre.
• Optimization of cost structure with all costs associated with running the Customer's LAN efficiently clearly set out, giving the Customer more accurate budgetary forecasts for the future.
• Simple and transparent billing.. The billing is done on monthly basis and is based on a flat fee which is determined by reference to the selected solution, the number of customer’s sites and the bandwidth selected per site
• One stop shopping with Tawasul Customer provided with the complete solution and related services including the provisioning of all required service parts and components via one point of contact covering the entire GCC region.
• Customer service center operating 24 hours a day, 7 days a week  and providing single point of contact for Tawasul customers for service delivery status, billing, information and fault handling  
• Service Level Agreements guaranteeing the quality of services rendered based on stringent parameters.