Careers

Key Account Manager

Job Location: Kuwait Direct Supervisor: Business Development Director Job Description Purpose of Job Position: The Key Account Manager is responsible for sales and customer retention activities. Main responsibilities: - Lookup and qualify new business opportunities.

- Build and develop commercial relationships with customers. - Provide customers with information about the company and it’s portfolio. - Make sales presentations. - Sell the company’s portfolio of products and services to customers in assigned segment. - Actively identify customer needs. - Coordinate with the customers to jointly develop their telecommunications solutions. - Coordinate activities and participate in solving customers’ issues and problems. - Maintain the company’s customer database and keep it updated. - Administer necessary sales steps. - Closely cooperation with Presales, Project Management, Support and Product Development departments. - Participate in the development of sales processes and strategies.

Required Skills: Languages: English, Arabic

Experience and/or Aptitude:

- 3+ years in a sales position in Kuwait.

1+ year at level of key account manager.

1+ year in telecommunication area, experience in IT / telco solutions selling is a MUST.

- Have a good grasp of professional Sales skills.

- Have excellent powers of persuasion, able to present technical & commercial concepts and ideas in a clear and concise manner in order to convince others.

- Have excellent powers of persuasion, able to present technical & commercial concepts and ideas in a clear and concise manner in order to convince others.

- Confident, able to deal with people at all levels up to and including ‘C Level’.

- Experience in customer needs assessment, sales opportunity development, account profiling, and longrange account strategy.

Personality:

- Strong customer orientation

- Negotiation and persuasion skills,

- Presentation skills, - Assertiveness, confidentiality, flexibility, self-management, good listening. Education: High school diploma. University Education (BS, BA) is preferred. Other information: Career Level: Mid Career (Over 2 years experience) Employment Status: Full time Starting Date: ASAP